The Impressive Impact of AI in Action

Featured image for The Impressive Impact of AI in Action

The consulting firm PwC rolled out ChatGPT to all of their employees. The goal was to use the tools on themselves before helping clients implement Generative AI tools.

The results are impressive.

The results can be transformative when you provide people with the latest technology tools, the skills and guardrails to use them responsibly, and the power to innovate and reinvent how they get work done.

Across their business, they’ve found that people who regularly use the tools demonstrate productivity gains of 20% to 40%. With time saved, they’re able to focus on more strategic work and bring more value to clients.

A Look at the Numbers

Finance

Their finance department saw productivity gains of 20% to 40% in accounting and tax processes, thanks to specialized GenAI tools. These tools speed up data analysis, document summarization and generation, and chat-based Q&A. For instance, one GenAI tool allows them to create first drafts of new contracts and extract key information from existing ones within seconds.

Marketing

In marketing, they achieved a productivity gain of 20% to 30% using a specialized GenAI model for content creation. Firmwide models assisted in automating work process documentation, reviewing documents for risks, summarizing and analyzing documents and audio, and enabling Q&A access to data analysis. the PwC team created the marketing content, with GenAI helping to produce it faster and making it more data-driven and customized.

Sales, Customer Service, and Governance, Risk, and Compliance (GRC) Achievements

PwC also saw productivity gains in their clients. Their clients are enterprise-size businesses but I think the results apply to SMBs utilizing Generative AI as well.

At a major financial institution, sales have increased by 15% to 20% in request-for-proposal generation due to improved speed and efficiency. A fast-food chain has also seen a 10% to 15% rise in average order value.

For governance, risk, and compliance (GRC), a global food and beverage company has achieved 25% greater productivity for log reviewers, reduced false positives, enhanced collaboration, and increased claim savings for a large beauty and personal care company.

In customer service, there’s been a 25% reduction in average call center handling time, along with a 67% reduction in call abandonment and a 70% reduction in misrouted calls across the retail, gaming, hospitality, and furniture sectors.

Embrace These Tools

AI adoption is really about training your employees on using these advanced Generative AI tools. Embracing them to integrate and enhance existing processes is going to help businesses be more successful. Integrating tools like AI Training which is included in the BSN Productivity Suite into your MSP offering is an ideal way to maximize this opportunity.

The post The Impressive Impact of AI in Action appeared first on Breach Secure Now!.

The post The Impressive Impact of AI in Action appeared first on IPM Computers LLC.



Original Post: The Impressive Impact of AI in Action

Comments

Post a Comment

Popular posts from this blog

How to Protect Your Data from Digital Extortion

https://ifttt.com/images/no_image_card.png The threat of data extortion is a growing concern for individuals and organizations alike. Cybercriminals are constantly on the lookout for opportunities to exploit vulnerabilities in our systems and gain unauthorized access to sensitive information, holding it hostage until their demands are met. As a result, protecting your valuable data has become an essential practice that cannot be overlooked. We will delve into effective strategies and proactive measures you can undertake to safeguard your data from the clutches of digital extortionists. By arming ourselves with knowledge and implementing robust security measures, we can ensure that our personal information remains secure from potential threats lurking in cyberspace. The Threats and Consequences of Digital Extortion With cybercriminals constantly seeking opportunities to exploit vulnerabilities in systems, it has become imperative for individuals and organizations to prioritize pro...
Read more

The Different Types of Hackers

Image
https://www.ipmcomputers.com/wp-content/uploads/2023/04/Blog-Graphic-6-1024x597.png Understanding the many facets of cybersecurity includes an understanding of hacking.  We hear the word hacker, and we immediately think of a character in a dark room, surrounded by monitors as code flashes on the screen where he or she is attempting to compromise a website or business. But that’s not always the case.  What is a Hacker?  Hackers are individuals or groups who exploit security weaknesses in computer systems and networks to gain unauthorized access, steal data, or cause damage. However, not all hackers are the same. Let’s explore the different types of hackers that exist, including the good ones and the bad ones. Black Hat Hackers These are the malicious hackers who break into computer systems and networks with the intent to cause damage, steal data, or commit cybercrimes. They often use advanced hacking techniques and tools to carry out their attacks. Black hat hacke...
Read more

What is Deepfake

Image
https://www.ipmcomputers.com/wp-content/uploads/2022/10/BSN-10.24-Deep-Fake-1-1024x597.png A deepfake is a portmanteau (more on that in a moment) of “deep learning” and “fake”. What is a portmanteau ? It is when you take multiple words and combine them into a new word. For example, smog is a portmanteau of smoke and fog . So how exactly could deepfake affect you and your business? If you take a photo, audio, or video and replace one person in it with someone else’s image, you’ve created a deepfake. If you create an audio file with a voice that impersonates someone else, you’ve created deepfake content. With today’s technology, this goes beyond cropping your face over someone else’s in a photograph. Current technology allows very realistic and believable content to be created. Content that never actually existed or happened . Why is it Dangerous? The dangers and risks of deepfake content are simple. False narratives are created. That means that misinformation is spread, and t...
Read more